These high quality gold glitter card stock cake toppers are the perfect addition to any party. For a custom color, number or message please message me, I am happy to work with all my customers to customize their needs.
-Text Measures Approximately 5.25" Wide X 3" Tall
-Quantity: One Topper
-Packaged in clear sealed bag for protection
**** Note These are 1 sided****
I accept credit card payments directly through Etsy as well as payment through PayPal
If paying with an echeck, your item will ship after payment clears which can take up to 5 business days.
I will send you a note that I've received your order within 24 hours of purchase.
Your item will be shipped within 2-3 business days unless otherwise notified.
All items are shipped via USPS First Class or Priority Mail. Upgrades are available as requested.
I will happily ship straight to a giftee as well as include a personal note as requested, just leave me the info in the note to seller at checkout.
INTERNATIONAL BUYERS PLEASE NOTE:
You are responsible for all import fees, duties, VAT, GST/PST, taxes, etc. and this is not included in my prices. Please make allowances for this before you purchase. I will not illegally mark your package as a "gift" to try and get around this, so please don't ask. I run my business as I do my life, with honesty and integrity.
If an item gets left in customs and is not picked up and is returned to me, your order will be cancelled and the item cost refunded to you less shipping, packaging, and any fees that I don't get refunded.
I have found that shipments can take longer during holidays or adverse weather. When the holiday rush happens even Santa can't help me speed things up!
The general rule of thumb is the faster the service, the more it will cost. Please remember that transit times and postage costs are beyond my control.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 4 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
Returns and exchanges are graciously dealt with on a case by case basis.
I am always here with open ears to any questions or concerns you may have. Returns are shipped at the expense of the buyer.
Q: How do I blow up the 16" Letter Balloons?
A:The best way, I have found, to blow it up is to use a balloon pump or air compressor, but be sure not to overfill it because it will pop. If you you don't have either of those, insert the straw and blow, there is a little seal inside the balloon that can sometimes be hard to break through with just the air through the straw.
Q: What if I followed your instructions above and my balloon will not inflate?
A: If you can't get through that seal on the balloon, I suggest taking a pen or something with a sharp end and pushing it through just like you do the straw, being careful not to poke a hole in the balloon, just in the air seal. When inserting the sharp object, you should hit an "obstacle" poke that until it breaks through, you should then be able to put in the straw to blow it up like normal make sure to continue to blow as you pull the straw out and press your fingers down to seal the balloon on the tab when you pull the straw out so that it seals the balloon before it looses air.
Q: I received the wrong letter balloon.... what now?!
A: We triple check our balloons when they get sent out. Our balloons do take different forms until they are blown up... for example the "B" looks like a "C" until inflated, and the "O" looks like a "U" or "V" until inflated. We recommend adding some air to the balloon to verify that you indeed got the wrong letter. Even though we do our best to provide the best customer experience, on occasion we do mess up, and if that is the case please email us with a picture of what you received and we will be happy to correct it for you.
Q: I only received 1 tassel with my order and I ordered 2!?
A: Our tassels are made out of tissue and are normally folded together so sometimes it is hard to see that there are 2 tassels. Please verify that they are not stuck together. Even though we do our best to provide the best customer experience, on occasion we do mess up, and if that is the case please email us with a picture of what you received and we will be happy to correct it for you.
Q: Why are you not responding to my email?
A: We are in the office responding to emails Monday- Thursday and take the weekends to be with our families. We respond to emails twice a day during business hours, in the morning and afternoons and are on Pacific time.
Q: What is the difference between fine and coarse glitter?
A: The last picture in of the item you are looking at will show all of your color options as well as the difference between fine and coarse glitter.
Q: Do you do custom party boxes?
A: Yes please message us, we are happy to help with any custom service you may need.
Q: How long does it take you to ship out my order?
A: We ship orders Monday through Thursday, we usually ship orders within 1-2 business days.
Q: I have a party this weekend! Is there anyway I can get my items in time (without paying an arm and a leg for shipping)?
A: Usually, yes... if you place your order by Tuesday Morning and communicate with us that you need it by the weekend, as well as upgrade your shipping to Express Shipping (Priority Mail) for a couple of dollars extra we can usually get it to you on time. But please communicate with us to verify that your item will qualify, as some items take longer to make and dry.
Q: Should I upgrade shipping?
A: Please keep in mind we ship everything USPS First Class Mail unless you upgrade your shipping. First Class Mail typically takes 5 business days to arrive, however it is NOT guaranteed... Especially during the holiday season. Please allow a couple of business days for processing your order as well. If you are on a tight timeline I would suggest upgrading your shipping. As always, we do our best to accommodate you, however it is your responsibility to upgrade shipping if you have a timeline.